Shipping & Returns
Your products will be packed for shipment within two business days of your order. We will notify you with your shipping information once your product has shipped.
official pepper&wits return policy
Items from Pepper & Wits can be returned within 30 days of receipt of delivery. We’ll even cover the return shipping, up to $20.
Items can be returned within 30 days of receipt of delivery by calling customer service. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. You will return the item at your own expense, but Pepper & Wits will refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact customer service to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost once your return is processed.